Service Packages
Customize your Cabinplant service agreement to include some or all of the features; hot line support, online support, preventive service visits, emergency on-site service, additional training keeping your production up and running and enhancing your return on investment.
Choose between 4 different levels:
Please discuss with your Cabinplant contact, how we can provide you with the right package, based on your needs.
Level 1
Hotline Support
24/7/365 access to support
We know that time is money.
That is why you can get in touch with our customer service 24 hours a day, 365 days a year in case you have a problem with our Cabinplant equipment.
24-Hour Support:
EMEA & APAC: +45 2429 05 60
Americas: +1 (470) 357-3408
Level 2
Online Support
Support with remote access and diagnostics
In order to solve an upcoming problem, Cabinplant will, if possible (equipment dependent), make a line switching via Secomea connection, to try identifying the cause.
Online/remote service provides support and diagnostics via data line to save time and money.
Level 3
On-site Service
- Periodic preventive service inspection
- Software backup
- Inspection, adjustments, repairs and spare parts exchange
- 10 % discount on all spare parts, and extra working hours
Level 4
Training & Education
Make the most of your equipment with additional training
To optimize your knowledge, Cabinplant will carry out additional training of operators and technical staff, in connection with a service visit.
Contact Service & Support
We have people all around the world who can help.
(Mail is answered within local office hours 07.00 AM to 03.30 PM CET)
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Cabinplant A/S is subsidiary of CTB Inc.
CTB Inc. is a leading global designer, manufacturer and marketer of solutions used by its customers primarily for preserving grain; for raising pigs and poultry to harvest meat and eggs; and for processing poultry, fish and other foods.